Telecaller

A new Telecaller role is open at Harsha Designes, Guindy, Chennai. The pay goes up to ₹30,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Position details

• Job location: Guindy, Chennai, Tamil Nadu
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Harsha Designes today.