Team Leader

A new Team Leader role is open at Harsha Electronics, College Road, Nashik. You can earn up to ₹22,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Job details

• Location: College Road, Nashik, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM to 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM to 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Harsha Electronics today.