Tellecoler

Looking for a Tellecoler role in Patni Pura, Indore? Harshali Enterprises is hiring now. The team is filling 6 vacancies. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone customer-first and patient

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Patni Pura, Indore, Madhya Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 6
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Harshali Enterprises.