Telecaller

A new Telecaller role is open at Harshit Buildcon, Lalpur, Raipur. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹8,000 – ₹15,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, Active listening and CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Job at a glance

• Work location: Lalpur, Raipur, Chhattisgarh
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Harshit Buildcon.