Telecaller

Harshita Furniture is hiring a Telecaller in Lalarpura, Jaipur. No experience? You can still apply. The pay goes up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹9,000 – ₹10,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply

What the job involves

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Location: Lalarpura, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Harshita Furniture today.