Telecaller

Harshitha Agency wants to bring on a Telecaller for its Guntur team. 3 candidates will be hired for this role. Freshers can apply. You can earn up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Compensation: ₹8,000 – ₹11,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Typing speed and CRM tools
• Female Only
• Basic English
• Freshers can apply

Position details

• Work location: Guntur, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work mode: On-site

Ready to start? Upload your resume and apply to Harshitha Agency today.