Voice Process Associate

Join Hash Connect as a Voice Process Associate in Indira Nagar, Bengaluru. 2 candidates will be hired for this role. Salary is up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

We Are Hiring For The Position Of Customer Care Associate A Full-Time Voice Process Role (9:30 Am To 6:30 Pm).Candidates Must Be Fluent In English And Hindi. This Is A Work-From-Office Position Located In Indiranagar, Bengaluru.Salary: Freshers: Take-Home Salary Of 16,478 Team Leader: Salary Based On Experiencecompany Name: Hash Connect Integrated Services Private Limitedaddress: 4Th Floor, Samhita Plaza, No. 248, 80 Feet Road, Defence Colony, Indiranagar, Bengaluru, Karnataka 560038Walk-In Interview Timings: Monday: 11:00 Am 1:00 Pm Tuesday: 4:30 Pm 6:00 Pm Wednesday: 11:00 Am 1:00 Pm Friday: 11:00 Am 12:00 Pm. Languages : English, Hindi

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• A polite, calm under pressure attitude

What you get

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Job details

• Work location: Indira Nagar, Bengaluru, Karnataka
• Work type: Office-based
• Openings: 2
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Hash Connect.