Floor Manager

Hash tag 91 VRS Cafe wants to bring on a Floor Manager for its Anand Nagar, Nashik team. You can earn up to ₹22,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Compensation

The salary for this role is ₹20,000 – ₹22,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Anand Nagar, Nashik, Maharashtra
• Openings: 1
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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