Telecaller

Hasini Projects has an opening for a Telecaller based in Ramavarapadu, Vijayawada. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Ramavarapadu, Vijayawada, Andhra Pradesh
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hasini Projects reviews applications regularly.