Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with HaveClean - Launand & Drycleaning Services in Sector 83 - Gurgaon, Delhi. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹16,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Active listening, Verbal communication, Hindi and English, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

What the job involves

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Sector 83 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 8:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Shift: 10:00 AM - 8:00 PM | Monday to Saturday

Apply today and take the next step in your career with HaveClean - Launand & Drycleaning Services.