Telecaller

Haven Farm Builders is hiring a Telecaller in Dwarka Mor, Delhi. Freshers can apply. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹15,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Verbal communication, CRM tools, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Quick facts

• Location: Dwarka Mor, Delhi, Delhi
• Work mode: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Haven Farm Builders.