Operation Manager

Hayat and Hayat facility services is hiring an Operation Manager in Govindpuri, Delhi. The team is filling 3 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. More Than 2 Years Experience Compulsory.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Active listening, CRM tools
• Basic English
• More Than 2 Years Experience Compulsory.

Quick facts

• Work location: Govindpuri, Delhi, Delhi
• Work mode: Office-based
• Openings: 3
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

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