Junior Customer Support Executive

A new Junior Customer Support Executive role is open at Hcube Wowcarz Private Limited, BTM Layout, Bengaluru. The team is filling 10 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

The Customer Support Executive Will Be Responsible For Handling Customer Queries, Resolving Issues, And Ensuring A Positive Customer Experience Through Calls, Chats, And Emails. Languages : Kannada, Hindi, Tamil, English

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada, Tamil
• Basic English
• Freshers can apply
• Languages: Kannada, Hindi, Tamil, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: BTM Layout, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11.00 AM - 4:00 PM | Monday to Friday
• Work type: Work from office
• Vacancies: 10
• Timings: 10:00AM - 7.00PM | Monday to Saturday(Rotational)

Ready to start? Upload your resume and apply to Hcube Wowcarz Private Limited today.