Team Leader (Telecaller Emi Recover...

A new Team Leader (Telecaller Emi Recover... role is open at Hdb Financials, Teynampet, Chennai. There are 5 open positions. You can earn up to ₹35,000/month.

Employer’s description

Hiring Team Leader Telecaller Emi Recovery In Chennai. Experience In Telecalling, Emi Recovery, Loan Collection, Or Banking Preferred. Manage And Motivate Telecaller Team, Monitor Calls, Achieve Recovery Targets, Handle Customer Escalations, And Prepare Reports. Good Tamil & English Communication And Team-Handling Skills Required. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Tamil, English

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹17,000 – ₹35,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Outbound, Sales and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Tamil, English
• You are calm under pressure and polite

Job at a glance

• Location: Teynampet, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Hdb Financials today.