Relationship Officer

Looking for a Relationship Officer role in Hazra Road, Kolkata? Hdb Financial Services Limited is hiring now. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

In the employer’s words

Tele Calling ,Lead Generation, Customer Handeling.Location - Hazra.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• No English required
• Freshers can apply
• You are customer-first and patient

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Hazra Road, Kolkata, West Bengal
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10

Click Apply to send your profile to Hdb Financial Services Limited. It takes less than a minute.