Senior Telecalling Officer

Join Hdb Financial Services Limited as a Senior Telecalling Officer in Royapettah, Chennai. There are 30 open positions. Salary is up to ₹15,700/month. No experience? You can still apply.

In the employer’s words

Greetings From Hdb Financial Services !!! Company Description: Hdb Financial Services Pvt Ltd.Please Find Below Jd Details For Stco Role.Qualification : Any Graduate (Fresher/Exp) With No Backlogs. The Job Opening Is For "Senior Telecalling Officer" In Collections Calling Unit.. It Is An Outbound Collections Process. Keep Track Of. Type : Outbound, Inbound | Languages : English, Tamil

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Inbound, Outbound and Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Tamil
• You are customer-first and calm under pressure

Compensation

The salary for this role is ₹12,500 – ₹15,700 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Job location: Royapettah, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Hdb Financial Services Limited today.