Senior Telecalling Officer

Looking for a Senior Telecalling Officer role in Vikas Puri, Delhi? Hdb Financial Services Limited is hiring now. Salary is up to ₹18,500/month. The team is filling 20 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹18,000 – ₹18,500 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• You are polite and customer-first

Job details

• Location: Vikas Puri, Delhi, Delhi
• Vacancies: 20
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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