Telecaller

Join HDFC Back Office as a Telecaller in Trimurti Nagar, Jabalpur. Freshers can apply. You can earn up to ₹6,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Hindi and English, Typing speed
• Basic English
• Freshers can apply

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹6,000 per month.

Job details

• Job location: Trimurti Nagar, Jabalpur, Madhya Pradesh
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — HDFC Back Office reviews applications regularly.