Telecaller

Start your next role as a Telecaller with Hdfc Bank in Arumbakkam, Chennai. The pay goes up to ₹21,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹16,000 – ₹21,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Active listening, Verbal communication and CRM tools
• Female Only
• No English required
• Freshers can apply
• You are polite and customer-first

Job at a glance

• Job location: Arumbakkam, Chennai, Tamil Nadu
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hdfc Bank reviews applications regularly.