Telecaller

HDFC bank is looking for a Telecaller to join its team in Ameerpet, Hyderabad. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Hindi and English and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Job details

• Work location: Ameerpet, Hyderabad, Telangana
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with HDFC bank.