Telecaller

Hdfc Bank is hiring a Telecaller in Gomti Nagar, Lucknow. The pay goes up to ₹15,000/month. There are 10 open positions.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi and English, Verbal communication, CRM tools, Active listening
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Vacancies: 10
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Hdfc Bank reviews applications regularly.