Telecaller

Looking for a Telecaller role in Raipur? HDFC Financial Services is hiring now. You can earn up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹17,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi and English, CRM tools, Verbal communication, Active listening
• No English required
• Freshers can apply
• A customer-first, polite attitude

Job details

• Job location: Raipur, Chhattisgarh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1

Ready to start? Upload your resume and apply to HDFC Financial Services today.