Telecaller

Join HDFC Financial Services as a Telecaller in Bhavanipuram, Vijayawada. Salary is up to ₹13,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹11,000 – ₹13,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• Someone polite and customer-first

Job at a glance

• Work location: Bhavanipuram, Vijayawada, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

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