Team Supervisor

Hdfc Life Insurance Co. Ltd. is looking for a Team Supervisor to join its team in B. B. D. Bag Dalhousie Square, Kolkata. There are 15 open positions. Salary is up to ₹60,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Bengali

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Bengali

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹30,000 – ₹60,000 per month.

Job at a glance

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Shift: 10:30 AM - 4:30 PM | Monday to Friday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Hdfc Life Insurance Co. Ltd. today.