Junior Executive

Hdfc Life is hiring a Junior Executive in B. B. D. Bag Dalhousie Square, Kolkata. 26 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹40,000/month.

Note from the employer

1.Supportive Tasks Such As Record Management & Preparation. Team Management, Leading, Development & Training. Recruitment & Calling. There Will Be A Payout Between 25000-35000 + Incentives . 2.Fraud Alert:If You Receive A Call From Anyone Other Than The Hr , It Must Be A Scam; Please Verify The Hr Representative'S Name & Phone Number. Languages : English, Hindi, Bengali

Salary

You will be paid ₹25,000 – ₹40,000 per month.

Roles and responsibilities

As a Junior Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Bengali
• A polite, customer-first attitude

Job details

• Job location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Work type: On-site
• Timings: 10:30 AM - 06:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 26
• Interview: 11:00 AM - 03:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Hdfc Life.