Manager

HDFC Life has an opening for a Manager based in Bhawanipur, Kolkata. You can earn up to ₹18,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: CRM tools, Typing speed, Complaint handling, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and patient

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Job at a glance

• Location: Bhawanipur, Kolkata, West Bengal
• Job type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with HDFC Life.