Recruitment Manager

Hdfc Life has an opening for a Recruitment Manager based in Gariahat Road, Kolkata. You can earn up to ₹45,000/month. The team is filling 5 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi, Bengali

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Bengali
• Someone polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Salary: ₹28,000 – ₹45,000 per month, based on skills and experience.

Job details

• Work location: Gariahat Road, Kolkata, West Bengal
• Shift: 10:30 AM - 5:30 PM | Monday to Friday
• Job type: Full time
• Openings: 5
• Interview: 11:00 AM - 2:00 PM | Monday to Friday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Hdfc Life reviews applications regularly.