Service Manager

Hdfc Life has an opening for a Service Manager based in Gariahat Road, Kolkata. The team is filling 3 vacancies. Great for first-time job seekers. The pay goes up to ₹60,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Languages : English, Hindi, Bengali

What you get

The salary for this role is ₹30,000 – ₹60,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi, Marketing
• Basic English
• Freshers can apply
• Marketing
• Languages: English, Hindi, Bengali

Job at a glance

• Location: Gariahat Road, Kolkata, West Bengal
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Work type: Work from office
• Working hours: 10:30 AM - 5:30 PM | Monday to Friday
• Employment type: Full time

Ready to start? Upload your resume and apply to Hdfc Life today.