Team Coordinator

A new Team Coordinator role is open at Hdfc Life, College Street, Kolkata. You can earn up to ₹30,000/month. Great for first-time job seekers. There are 10 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What you get

The salary for this role is ₹25,000 – ₹30,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Location: College Street, Kolkata, West Bengal
• Vacancies: 10
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hdfc Life.