Team Coordinator

Start your next role as a Team Coordinator with Hdfc Life in Gariahat Road, Kolkata. The team is filling 5 vacancies. You can earn up to ₹68,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Hindi, English

Salary and benefits

You will be paid ₹30,000 – ₹68,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Hindi, English
• Someone polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job details

• Location: Gariahat Road, Kolkata, West Bengal
• Work mode: On-site
• Openings: 5
• Working hours: 10:30 AM - 5:30 PM | Monday to Friday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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