Team Coordinator

Hdfc life is looking for a Team Coordinator to join its team in B. B. D. Bag Dalhousie Square, Kolkata. The team is filling 30 vacancies. You can earn up to ₹65,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English, Bengali

What the job involves

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English, Bengali

Compensation

The salary for this role is ₹30,000 – ₹65,000 per month.

Job at a glance

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Employment type: Full time
• Shift: 10:30 AM - 5:30 PM | Monday to Friday
• Vacancies: 30
• Interview timings: 11:00 AM - 3:00 PM | Monday to Friday
• Work mode: On-site

Ready to start? Upload your resume and apply to Hdfc life today.