Team Influencer

Join Hdfc Life as a Team Influencer in Mahatma Gandhi Road, Kolkata. The pay goes up to ₹29,500/month. The team is filling 25 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Hindi, English

What you will do

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹17,000 – ₹29,500 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Bengali, English, Hindi
• Good English
• Freshers can apply
• Languages: Bengali, Hindi, English

Job details

• Location: Mahatma Gandhi Road, Kolkata, West Bengal
• Vacancies: 25
• Work mode: On-site
• Job type: Full time
• Timings: 10:00 AM - 5:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Hdfc Life. It takes less than a minute.