Team Leader

Hdfc Life wants to bring on a Team Leader for its Gariahat, Kolkata team. The pay goes up to ₹35,000/month. 10 candidates will be hired for this role.

In the employer’s words

Lead Team Of Financial Advisors. Recruit, Train & Motivate Team To Achieve Sales Targets. Drive Business Development, Support Client Acquisition & Track Performance. Req: 12Th/Graduate, Good Communication & Leadership, Target-Oriented. Salary: 25K-60K Fixed+Incentives+Pf/Esi. Wfo, Day Shift. Languages : Bengali, Hindi, English

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi
• No English required
• Freshers can apply
• Languages: Bengali, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Gariahat, Kolkata, West Bengal
• Shift: 10:00 AM - 05:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work mode: On-site

Click Apply to send your profile to Hdfc Life. It takes less than a minute.