Team Manager

Join Hdfc Life as a Team Manager in Tambaram West, Chennai. 5 candidates will be hired for this role. The pay goes up to ₹35,000/month.

In the employer’s words

Team Manager Required Life Insurance. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Day-to-day work

As a Team Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil

Salary and benefits

You will be paid ₹20,000 – ₹35,000 per month.

Quick facts

• Location: Tambaram West, Chennai, Tamil Nadu
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Hdfc Life. It takes less than a minute.