Team Manager

Join Hdfc Life as a Team Manager in Gariahat, Kolkata. Freshers can apply. The team is filling 3 vacancies. The pay goes up to ₹56,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Hindi, English
• You are calm under pressure and polite

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.

Compensation

The salary for this role is ₹30,000 – ₹56,000 per month.

Position details

• Work location: Gariahat, Kolkata, West Bengal
• Work type: Work from office
• Vacancies: 3
• Timings: 10:30 AM - 5:30 PM | Monday to Friday
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Hdfc Life reviews applications regularly.