Team Manager

A new Team Manager role is open at Hdfc Life, Bhowanipur, Kolkata. The team is filling 12 vacancies. You can earn up to ₹39,000/month. Great for first-time job seekers.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Marketing | Languages : Bengali, Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English
• Someone patient and customer-first

Salary and benefits

You will be paid ₹21,000 – ₹39,000 per month.

Job at a glance

• Location: Bhowanipur, Kolkata, West Bengal
• Working hours: 11:00AM AM - 5:00PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 12
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Hdfc Life.