Telecaller

A new Telecaller role is open at Hdfc Life, B. B. D. Bag Dalhousie Square, Kolkata. There are 5 open positions. The pay goes up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Telecaller. Languages : English, Hindi, Bengali

Your responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹6,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Bengali, English, Hindi
• No English required
• Freshers can apply
• Languages: English, Hindi, Bengali
• A calm under pressure, polite attitude

Job at a glance

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 09:30 AM - 05:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time

Apply today and take the next step in your career with Hdfc Life.