Telecaller

Looking for a Telecaller role in Bhawanipur, Kolkata? HDFC Life is hiring now. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Active listening
• No English required
• Freshers can apply
• A customer-first, patient attitude

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Bhawanipur, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with HDFC Life.