Telecalling Team Leader

Hdfc Life is looking for a Telecalling Team Leader to join its team in Shyama Prasad Mukherjee Road, Kolkata. You can earn up to ₹45,000/month. The team is filling 5 vacancies. Freshers can apply.

Employer’s description

We Are Looking For Candidates Only In Kolkata It Is A Sale, Team Building, Telecalling Role. Irda Charges Applicable 650/-.

Salary

The salary for this role is ₹25,000 – ₹45,000 per month.

Day-to-day work

• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Typing speed, Active listening
• No English required
• Freshers can apply

Quick facts

• Job location: Shyama Prasad Mukherjee Road, Kolkata, West Bengal
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 5

Apply today and take the next step in your career with Hdfc Life.