Team Coordinator

Join Hdfclife as a Team Coordinator in Rabindra Sarovar, Kolkata. You can earn up to ₹35,000/month. The team is filling 25 vacancies.

In the employer’s words

Join Our Growing Team As A **Team Coordinator**! Coordinate Daily Team Activities, Support Training, Monitor Performance, Maintain Reports, And Ensure Smooth Communication. Motivate Team Members To Achieve Goal While Building A Positive Work Environment. Freshers Are Welcome. Languages : Bengali, Hindi

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali and Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Hindi
• Someone polite and customer-first

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Quick facts

• Work location: Rabindra Sarovar, Kolkata, West Bengal
• Job type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: 10:30 AM - 4:30 PM | Monday to Friday
• Work type: Work from office
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Hdfclife.