Telecaller

Looking for a Telecaller role in Mohali? Hdo Visa Services is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, CRM tools and Typing speed
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Mohali, Punjab
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Hdo Visa Services reviews applications regularly.