Email Support Executive

A new Email Support Executive role is open at Headsup Hr Solutions Private Limited, Kundalahalli, Bengaluru. The pay goes up to ₹30,000/month. 25 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

Salary

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A patient, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Kundalahalli, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 1:00 PM | Monday to friday
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Headsup Hr Solutions Private Limited. It takes less than a minute.