Email Support Executive

Headsup HR Solutions Private Limited is hiring an Email Support Executive in Marathahalli, Bengaluru. There are 10 open positions. Freshers can apply. The pay goes up to ₹28,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Outbound, International, Inbound | Languages : Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, International, Inbound
• Languages: Hindi, English
• Someone patient and polite

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

What you get

The salary for this role is ₹18,000 – ₹28,000 per month.

Job at a glance

• Work location: Marathahalli, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Headsup HR Solutions Private Limited today.