International Call Center

Headsup Hr Solutions Private Limited wants to bring on an International Call Center for its Cox Town, Bengaluru team. Salary is up to ₹33,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Domestic | Languages : English

Roles and responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Salary

You will be paid ₹20,000 – ₹33,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Domestic
• Languages: English
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup Hr Solutions Private Limited.