International Voice Process Agent

Looking for an International Voice Process Agent role in Cox Town, Bengaluru? Headsup HR Solutions Private Limited is hiring now. The pay goes up to ₹30,000/month. 10 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Outbound | Languages : English

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Outbound
• Languages: English
• A patient, customer-first attitude

Position details

• Job location: Cox Town, Bengaluru, Karnataka
• Vacancies: 10
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Headsup HR Solutions Private Limited reviews applications regularly.