International Voice Process Agent

A new International Voice Process Agent role is open at Headsup HR Solutions Private Limited, Brigade Road, Bengaluru. You can earn up to ₹30,000/month. Freshers can apply. The team is filling 10 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : Kannada, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, International, Kannada and Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: Kannada, Hindi, English
• A polite, customer-first attitude

Position details

• Job location: Brigade Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup HR Solutions Private Limited.