International Voice Process Agent

Looking for an International Voice Process Agent role in Cox Town, Bengaluru? Headsup HR Solutions Private Limited is hiring now. Salary is up to ₹30,000/month. There are 10 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : English

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: English
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Headsup HR Solutions Private Limited.