International Voice Process Agent

Headsup HR Solutions Private Limited wants to bring on an International Voice Process Agent for its Frazer Town, Bengaluru team. Salary is up to ₹28,000/month. There are 10 open positions. Great for first-time job seekers.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : Kannada, English

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Kannada
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: Kannada, English
• You are patient and customer-first

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹20,000 – ₹28,000 per month.

Job at a glance

• Job location: Frazer Town, Bengaluru, Karnataka
• Work type: Work from office
• Openings: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup HR Solutions Private Limited.