International Voice Process Agent

Looking for an International Voice Process Agent role in Cox Town, Bengaluru? Headsup Hr Solutions Private Limited is hiring now. The team is filling 30 vacancies. The pay goes up to ₹33,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, International | Languages : English

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English

Compensation

Compensation: ₹18,000 – ₹33,000 per month.

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Job location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based

Ready to start? Upload your resume and apply to Headsup Hr Solutions Private Limited today.