International Voice Process Agent

Headsup HR Solutions Private Limited has an opening for an International Voice Process Agent based in Kamanahalli, Bengaluru. You can earn up to ₹33,000/month. The team is filling 20 vacancies. Great for first-time job seekers.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Domestic | Languages : English

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

You will be paid ₹20,000 – ₹33,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound, Domestic
• Languages: English

Job details

• Location: Kamanahalli, Bengaluru, Karnataka
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 8:30 pm - 5:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Headsup HR Solutions Private Limited. It takes less than a minute.